Refund Policy
Last updated: 31 July 2026
This policy explains refunds for orders placed with Drishti India, operated by Drishti India.
When refunds apply
- Items missing, damaged, or not as described on delivery.
- An order we cancel after you have paid online.
- Wrong or spoiled perishable items โ report at the time of delivery or within 2 hours.
How to request
Contact support@drishtindia.store / +91 87964 43324 with your order number and, where relevant, a photo of the affected item. Our team will verify and resolve the request.
Refund method & timeline
- For online (prepaid) orders, approved refunds are issued to the original payment method, typically within 5โ7 business days(timelines depend on your bank/payment provider).
- For Cash on Delivery orders, eligible refunds are issued via UPI or bank transfer.
- Where appropriate, we may offer a replacement or store credit instead of a refund.
Non-refundable
Delivery charges for successfully delivered orders are generally non-refundable.
Contact
Email: support@drishtindia.store. Phone: +91 87964 43324.